Privacy Policy

Last updated: March 2026

1. Introduction

Welcome to ZIBROCK. We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

2. Information We Collect

We may collect information about you in a variety of ways. The information we may collect includes:

Personal Data: Name, email address, telephone number, and other identifiers you voluntarily provide.
Usage Data: Information about how you access and use our platform, including IP address, browser type, pages visited, and time spent.
Financial Data: Payment details necessary to process transactions in accordance with our services.
Account Credentials: Login credentials and authentication data used to access your account.

3. How We Use Your Information

We use the information we collect to:

Provide, operate, and maintain our services and platform.
Process transactions and send related information, including confirmations and receipts.
Send administrative information such as updates, security alerts, and support messages.
Respond to your comments and questions and provide customer service.
Monitor and analyze usage trends to improve your experience.
Detect, prevent, and address technical issues or fraudulent activity.
Comply with applicable legal obligations.

4. Sharing Your Information

We may share your information in the following situations:

Service Providers: We may share data with third-party vendors who assist us in operating our platform and delivering services.
Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities.
Business Transfers: We may share information in connection with a merger, acquisition, or sale of company assets.
With Your Consent: We may disclose your information for any other purpose with your explicit consent.

5. Data Retention

We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy, unless a longer retention period is required or permitted by law.

6. Security of Your Information

We use administrative, technical, and physical security measures to protect your personal information. While we have taken reasonable steps to secure the information you provide to us, please be aware that no security measures are perfect or impenetrable.

7. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

The right to access the personal data we hold about you.
The right to request correction of inaccurate data.
The right to request deletion of your personal data.
The right to object to or restrict processing of your data.
The right to data portability.

To exercise any of these rights, please contact us at [email protected].

8. Cookies

We use cookies and similar tracking technologies to track activity on our platform and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

9. Third-Party Websites

Our platform may contain links to third-party websites. We are not responsible for the privacy practices or the content of those sites. We encourage you to review the privacy policies of any third-party sites you visit.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the effective date. Your continued use of our services after any changes constitutes your acceptance of the new policy.

11. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us at:

Email: [email protected] Address: Robin Kelton Building, Choc Bay, Castries, Saint Lucia